We strive to be perfect but if we made an error with your order then let us know and we will correct it for you or arrange to have it returned for refund or exchange. Same goes for any product you receive that has been damaged in transport...it didn't leave here that way!
Since all vinyl LP's and accessories are custom orderd for you, we have a limited return policy. So if you change your mind and want to return a new and unopened item we will accept it with a 30% restocking fee.
We offer flat rate shipping on orders within Canada and the US. You can also arrange to pick up from our Cambridge, Ontario warehouse at no charge or have a courier on your account make the pick up.
For the rest of the planet you will need to email us in advance and we will provide you with shipping options for your region.